Testimonials

We love to hear from our customers and their time at Trade Secret. If you’d like to share your experience, please email us at info@trade-secret.co.uk


“The delivery guys were so helpful and I’m delighted with the sofa.”
Mrs H, Kent

“Very pleased. The guys that delivered were the best delivery guys I’ve ever experienced. Very cheery & nothing was too much trouble. Would definitely recommend your business to anyone”
Mrs R, Kent

“Many, many thanks. As promised our furniture arrived on time and is fantastic. We are so pleased with it and after searching for 5 years to get the right furniture for our conservatory we have finally managed it. I must congratulate your company on their good service and the packaging was marvellous.  I am already telling friends and family about your company and how pleased we are with the furniture!”
Mrs H, Scunthorpe

“I ordered a John Lewis sofa from you a couple of weeks ago. Beyond all expectations the sofa is as new, arrived really quickly, and the delivery people were great. So thanks!”
A. Palmer

“I arrived at Trade Secret hoping to buy some furniture for my new house. Imagine my surprise when I found every single item I wanted! I’ve furnished the whole of my house and even found lovely garden chairs too.

The staff (Camilla and Julie) were so welcoming – nothing was too much trouble.

I had a (free) coffee from the machine and then they offered me another one whilst the machine had it’s weekly clean – what service!

I bought two lovely quality branded leather sofas, a dining room table and chairs, a desk and drawers for my study, bedroom furniture and then rugs, side tables and even a monk’s bench for the sitting room in my cottage.

I am absolutely delighted with the service I received. I explained to the staff that I’ve just moved areas and work full time and so don’t know anyone who can sit in for the furniture to be delivered, so they have organised for two vans to arrive after 6pm.

I shall certainly recommend Trade Secret to everyone I know!

S. Peachey

“Excellent service from Trade Secret today, would highly recommend!”
Richard Hunter

“For those of you who need new furniture, this is the place to buy it!”
Margaret Noble

The service and customer care at Trade Secret is amazing! I am a huge John Lewis fan but the team at Trade Secret are even better! They kept me fully informed about the delivery of my order (which was next day) and the lovely Julie even dropped something round on her way home to ensure I was completely satisfied!

Brilliant furniture, great prices and an amazing team – and on my doorstep!”

Alex Tandy